Condition of use

Welcome to our website ("www.dependance.eu"). These General Terms and Conditions of Use govern the access to and use of www.dependance.eu. The access to and use of this website as well as the purchase of products on www.dependance.eu are based on the assumption that these General Terms and Conditions of Use have been accepted by you. This website is managed and maintained by DEPENDANCE S.R.L., with registered office in Italia, via Giolitti 24 Torino, C.F. e P.IVA n. 12330250015.

If you need any assistance, please go to the Customer Care area, where you will find information on orders, shipping, refunds and returning products purchased on www.dependance.eu, a form for registration to the site, tips and suggestions, and other general information on the services provided by www.dependance.eu. Remember that you can always contact www.dependance.eu through Customer Care. For any other legal information, please read the General Terms and Conditions of Sale, Return Policy and Privacy Policy of www.dependance.eu. DEPENDANCE S.R.L. may amend or update all or part of these General Terms and Conditions of Use. Any amendments or updates to the General Terms and Conditions of Use will be binding upon publication in this section of the website. We therefore ask that you regularly access this section to check for the publication of the most recent and up-to-date General Terms and Conditions of Use of www.dependance.eu. If you do not agree to all or part of the General Terms and Conditions of Use of www.dependance.eu, please do not use our website.

The access to and use of www.dependance.eu, including viewing web pages, communication with DEPENDANCE S.R.L., downloading product information and making purchases on the website are carried out by our users exclusively for personal purposes which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of www.dependance.eu and its contents. DEPENDANCE S.R.L. shall not be considered liable for any use of the website and its contents by any of its users that is not compliant with the laws and regulations in force. You will specifically be liable for communicating information or data which is incorrect, false or concerning third parties without the latter’s consent, as well as for any improper use of such data or information.

Lastly, since all material will be downloaded or obtained otherwise via use of the service chosen at the user's own risk, the user is responsible for any damage to computer systems or loss of data as a consequence of downloading content from the website. However, if defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, you may be entitled to a repair or compensation

The user is responsible for maintaining the confidentiality and the proper use of his or her personal information, including the credentials for accessing restricted services, and is also responsible for any damage or harm which might arise against DEPENDANCE S.R.L. or third parties as a result of the user's improper use, loss or removal of such information.

1. PRIVACY POLICY

We recommend that you read the Privacy Policy, which also applies to users who access www.dependance.eu and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes www.dependance.eu collects and uses your personal data.

2. INTELLECTUAL PROPERTY RIGHTS

www.dependance.eu's contents, including but not limited to, works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos and any other material published on www.dependance.eu, including menus, web pages, graphics, colours, schemes, tools, the website's fonts and design, diagrams, layouts, methods, processes, functions and software which are part of www.dependance.eu, and are protected by copyright and by all other intellectual property rights of DEPENDANCE S.R.L. and the relevant rights holders. The reproduction, wholly or in part, and in any form whatsoever, of www.dependance.eu and of its contents is forbidden without DEPENDANCE S.R.L.'s written consent. DEPENDANCE S.R.L. has the exclusive right to authorise or prohibit any reproduction, be it direct or indirect, temporary or permanent, or in any other manner or form, and in whole or in part, of www.dependance.eu and its contents. As far as the use of www.dependance.eu is concerned, you are only authorised to view the website and its contents. You are also authorised to carry out all the other temporary acts of reproduction, (other than for commercial or business purposes), which are transient or incidental and an integral and essential part of viewing www.dependance.eu and its contents. You are also authorised to browse the website for the lawful use of www.dependance.eu and its contents. You are not authorised to reproduce www.dependance.eu and its contents by any means or in any form, neither in whole nor in part. Any reproduction must be authorised each time by DEPENDANCE S.R.L. in writing or, if necessary, by the authors of the work posted on the website. Such reproductions must be carried out for lawful purposes in compliance with the copyright and other intellectual property rights of DEPENDANCE S.R.L. and of the authors of the works posted on the website. The individual authors of works published on www.dependance.eu are entitled at any time to claim the authorship of their work and to object to any distortion or any other modification of the works, including any damage to the works which may harm their honour or reputation. You undertake to comply with the copyright of the artists who publish their work on ywww.dependance.eu or who have cooperated with www.dependance.eu in the creation of new forms of expression or new artistic forms which are intended for exclusive or non-exclusive publication on the website or that are an integral part of it. On no account are you authorised to use, in any manner or form whatsoever, the contents of the website or any single work protected by copyright or any other intellectual property right. By way of example, you may not alter or modify content or any protected work without DEPENDANCE S.R.L.'s consent and, where necessary, the consent of each author of the works published on www.dependance.eu.

3. TRADEMARKS

All signs distinguishing products sold on www.dependance.eu and posted on the website are registered trademarks of the respective owners and are used on www.dependance.eu strictly for distinguishing, describing and advertising the products sold on www.dependance.eu. DEPENDANCE S.R.L. and all other registered trademark owners are entitled to the exclusive use of the trademarks they respectively own. Any unlawful or unauthorised use of such trademarks is prohibited and entails serious legal consequences. Such trademarks and any other distinctive mark posted on www.dependance.eu must in no way be used for obtaining an unfair advantage from their distinctive character or reputation or in such a way as to damage them and their owners.

4. LINKS TO OTHER WEBSITES

www.dependance.eu contains hyperlinks ("links") to other websites which are in no way connected to www.dependance.eu. DEPENDANCE S.R.L. neither controls nor performs monitoring operations of these websites and their content. DEPENDANCE S.R.L. may not be held liable for the content of these sites and the rules adopted by them, including as concerns your privacy and the processing of your personal data during your navigation. We thus ask that you pay attention when you connect to these websites through the links present on www.dependance.eu and that you carefully read their conditions of use and privacy regulations. We remind you that these General Terms and Conditions of Use and the Privacy Policy do not apply to websites operated by third parties. www.dependance.eu provides links to other websites exclusively to help its users search and browse and to facilitate links to other websites on the Internet. The activation of links does not entail any recommendation or notification from DEPENDANCE S.R.L. to access and navigate on these websites, nor any guarantee as to their content, services or the goods provided and sold by them to Internet users.

5. DISCLAIMER OF CONTENT

DEPENDANCE S.R.L. has made all efforts to prevent the publication on its website of content describing or representing scenes or situations of physical or psychological violence or which, according to the sensitivity of www.dependance.eu's users, might be considered detrimental to civil beliefs, human rights and dignity, in all its forms and expressions. In any event, DEPENDANCE S.R.L. does not warrant that the contents of the website are appropriate or lawful. If such contents are deemed unlawful or illegal in the country in which you are accessing the website, please do not access our website. If you choose to access it regardless, we hereby inform you that your use of services provided by www.dependance.eu shall be your exclusive and personal responsibility. DEPENDANCE S.R.L. has also adopted measures to ensure that the content of www.dependance.eu is accurate and does not contain any incorrect or out-of-date information in relation to the date of their publication on the website and also, as far as possible, subsequently. DEPENDANCE S.R.L., however, cannot be held liable for the accuracy and completeness of the content posted on www.dependance.eu. Moreover, DEPENDANCE S.R.L. cannot guarantee that the website will operate continuously, without interruptions or without errors or malfunctioning linked to Internet connection. In the event of a problem in using our website, please contact our Customer Care. A representative will be on hand to assist you and help you restore your access to the website as far as possible. Please contact your Internet services provider or check that each device for Internet connection and web content access is correctly activated, including your Internet browser. Although DEPENDANCE S.R.L. will try to do everything possible to ensure regular access to its website, the dynamic nature of the Internet and its content may not allow www.dependance.eu to operate without any suspensions, interruptions or discontinuity linked to updating the website. DEPENDANCE S.R.L. has implemented technical and organisational measures to protect the security of services on www.dependance.eu, the integrity of traffic data and electronic communications relating to unauthorised use of or access to data, to prevent the risk of dissemination, destruction and loss of data and confidential/non-confidential information regarding www.dependance.eu users, and to prevent unauthorised or unlawful access to such data and information.

6. OUR BUSINESS POLICY

DEPENDANCE S.R.L. has adopted a business policy; its mission is to sell products through its services and its website to "end consumers" only. "End consumer" means any individual who is acting on www.dependance.eu for purposes which are outside his or her trade, business or profession. If you are not an end consumer, please do not use our services to buy products on www.dependance.eu. DEPENDANCE S.R.L. is entitled to disregard purchase orders from persons other than end consumers and any other purchase order which does not comply with the General Terms and Conditions of Sale and these General Terms and Conditions of Use.

7. LIABILITY

DEPENDANCE S.R.L. does not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

9. GOVERNING LAW AND DISPUTE RESOLUTION

These General Terms and Conditions of Use, their subject matter and formation, are governed by English law. In the event of a dispute between DEPENDANCE S.R.L. and you arising from the General Terms and Conditions of Use, you and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

Please note that the European Commission also provides a platform for alternative out-of-court resolution of disputes, available on the website http://ec.europa.eu/odr.